tk1972 Privacy Policy

This privacy policy applies to tk1972's website, mobile application, and other digital services. When you create an account on tk1972, use our services, or contact us, you are considered to have given your consent to this policy.

This policy is an integral part of our Terms and Conditions. Reading both documents together will give you a full understanding of the legal framework governing tk1972's services. This policy applies to users in Bangladesh only.

tk1972 treats the privacy of its users with the utmost importance. We do not sell or rent your personal information to any third party without your permission.

tk1972 collects user information from various sources. The following types of information are collected:

2.1 Registration and Identity Information

• Full name, date of birth, and national identity card details
• Mobile number and email address
• User-chosen username and password (stored in encrypted form)
• Address (for billing and verification purposes)

2.2 Financial Information

• bKash, Nagad, or Rocket account numbers (provided at the time of transactions)
• Deposit and withdrawal records
• Transaction date, time, and amount

2.3 Technical Information

• IP address and device identifier information
• Browser type and operating system
• Session duration, pages visited, and click data
• Geolocation data (country level only)

2.4 Gaming Activity Information

• Bet history, win/loss records, and game preferences
• Bonus claim and usage history
• VIP level and cashback records

Collected information is used only for the following purposes:

• Identity Verification: To confirm user identity during account registration and login.
• Financial Transaction Processing: To complete deposit and withdrawal processes and to prevent fraud.
• Service Improvement: To analyse user experience and improve site functionality and game layout.
• Customer Support: To resolve account-related issues when providing assistance via live chat or email.
• Promotional Communications: To inform you about bonus offers and special events, subject to your consent.
• Legal Compliance: To comply with applicable laws and to retain information for dispute resolution.

We never sell your information to third parties for commercial purposes.

tk1972 does not generally share your personal information with third parties. However, disclosure may occur in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted technology partners for payment processing (bKash, Nagad, Rocket), game software operation, and server maintenance. These partners receive only the information necessary to provide the contracted services and cannot use this information independently.

4.2 Legal Requirements

Information may be disclosed when required by a legal directive from a competent authority, a court order, or a government investigation. In such cases, tk1972 does not provide any information beyond what the law requires.

4.3 Fraud Prevention

Information may be shared with security specialists or relevant authorities to prevent account security breaches, fraudulent activity, or suspicious activity related to money laundering.

Cookies and similar tracking technologies are used on the tk1972 website and app. Cookies are small data files stored on your device.

5.1 Essential Cookies

These cookies are essential for core site functionality — maintaining login sessions, saving language preferences, and security verification. Disabling them may cause the site to not work correctly.

5.2 Functional Cookies

These cookies help improve your browsing experience — for example, remembering your preferred game category, display settings, and previous session information.

5.3 Analytical Cookies

Analytical cookies are used to identify visit patterns, the most popular sections, and technical errors on the site. This information is processed in aggregate and is not used to identify any individual.

Cookies can be managed from your browser settings. However, please note that disabling cookies entirely may cause some services to not work correctly.

tk1972 retains user information for as long as necessary. General guidelines are as follows:

• Active Account Data: Complete information is retained for as long as the account remains active.
• Closed Account Data: Even after an account is closed, financial and identity-related information is kept for a defined period to meet legal obligations.
• Transaction Records: Financial transaction history is retained for an extended period for dispute resolution and legal purposes.
• Technical Logs: Server logs and session data are generally retained for a short period.

Once the retention period has passed, your information is securely deleted or anonymised so that it can no longer be identified.

tk1972 follows a multi-layered security framework to protect your information:

• SSL Encryption: All data transfers are encrypted via SSL technology, keeping data transmission fully secure.
• Password Hashing: Your password is never stored directly — it is stored in a transformed form using industry-standard hashing algorithms.
• OTP Verification: Mobile OTP-based two-step verification is used for important transactions and changes.
• Restricted Access: Only authorised staff can access the minimum information necessary to manage specific services.
• Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
• Firewall and Intrusion Detection: Server infrastructure is protected by firewalls and real-time threat detection systems.

While we strive to ensure the highest level of security, no digital system is 100% secure. It is therefore important to keep your account password confidential and to inform us immediately if you notice any suspicious activity.

As a tk1972 user, you have the following rights regarding your own information:

8.1 Right to Access

You may request to know what information we hold about you at any time. This can be requested through account settings or via the support team.

8.2 Right to Correction

If any information in your profile is incorrect or outdated, you can have it corrected. Some information can be changed directly in account settings; for others, the support team can assist.

8.3 Right to Deletion

Except for information that must be retained to fulfil legal obligations, you may request deletion of your personal information upon closing your account.

8.4 Right to Opt Out of Promotional Communications

You may opt out of marketing emails or notifications at any time. However, essential account-related messages (such as security alerts) will remain active.

Our Responsible Gaming Guidelines outline further rights and options related to your protection, including the option to self-exclude.

All tk1972 services are exclusively for individuals aged 21 or older. We do not intentionally collect any personal information from anyone under the age of 21.

Age verification is mandatory at registration. If we become aware that a minor has created an account, that account and all associated information will be deleted immediately and any transactions will be cancelled.

If you suspect unauthorised use by a family member, please notify our support team.

Content from various game software studios is hosted on the tk1972 platform — including PG Soft, Pragmatic Play, Evolution, JILI, and Spribe. These service providers may have their own privacy policies.

The terms of service and privacy policies of payment service providers bKash, Nagad, and Rocket apply independently. tk1972 is not responsible for the data management practices of these third parties.

If our site contains external links to other websites and you visit them, the privacy policy of that site will apply — not tk1972's policy.

tk1972 reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you by one of the following means:

• Sending a notification to your registered email address
• Displaying a visible banner on the site's main page or in the app
• Updating the "Last Updated" date at the top of this page

If you continue to use tk1972's services after any changes, you are considered to have consented to the updated policy. We therefore recommend checking this page regularly.

For answers to any questions about our services and policies, you can visit the FAQ section, where many common topics are covered in detail.

If you have any questions, complaints, or requests regarding your information in relation to this privacy policy, please contact our support team. We provide support in both Bengali and English, 24 hours a day, 7 days a week.